Implemeting Ownership Thinking in a company involves change. It involves creating an environment of high visibility and high accountability in the organization. If the organization was operating with a fairly low level of visibility and accountability in the past, this new way of operating will undoubtedly create anxiety in some employees.
In his book Ownership Thinking: How to End Entitlement and Create a Culture of Accountability, Purpose, and Profit, Brad Hams says, “… anything new is a bit scary, particularly when accountability is attached to it. One of the ways this fear manifests itself is through finger-pointing and blame. This is perfectly normal, but it is important to be prepared for it.”
That’s where The Adult Contract comes into play. It is not a written contract and no one need sign anything. It is an “agreement as to how people ought to treat one another in this new environment of visibility and accountability.”
In the next few posts we’ll go over each of the aspects of The Adult Contract.
Until next time,
Perry Phillips, President
Ownership Thinking Canada Inc.
Visit www.ownershipthinking.ca to learn more about Ownership Thinking Canada and our new online e-learning tool.