Tag Archives: employee empowerment

Key Performance Indicators – Tip #4

We are continuing to share a few tips to keep in mind regarding Key Performance Indicators (KPIs) and list some of the KPIs identified in various industries over the years by Brad Hams in his book Ownership Thinking: How to End … Continue reading

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The Adult Contract – Adults Don’t Argue With Reality

As discussed in our last two posts, the Adult Contract is an “agreement as to how people ought to treat one another in this new environment of visibility and accountability.” This month we’ll continue with another aspect of the Adult … Continue reading

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The Adult Contract – Adults Don’t Shoot Each Other

As discussed previously, the Adult Contract is an “agreement as to how people ought to treat one another in this new environment of visibility and accountability.” Adults Don’t:  Shoot each other (figuratively, of course) Everybody makes mistakes.  In his book Ownership … Continue reading

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The Adult Contract

Implemeting Ownership Thinking in a company involves change. It involves creating an environment of high visibility and high accountability in the organization. If the organization was operating with a fairly low level of visibility and accountability in the past, this … Continue reading

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Sometimes what your employees don’t know can hurt your company

Brad Hams uses the following example in his book Ownership Thinking: How to End Entitlement and Create a Culture of Accountability, Purpose, and Profit:  when asked the question: “Your company had $12 million in sales last year.  What do you … Continue reading

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Share the insomnia

Ian Portsmouth of Profit Magazine wrote an editorial on Ownership Thinking in a recent issue. “If you feel your employees don’t care enough about the success of your business and the problems within it, then maybe you haven’t given them … Continue reading

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Ownership Thinking vs. The Productivity Gap

Do a quick survey of business news headlines on any given day and you’re sure to be reminded of an ominous innovation and productivity gap weighing down the Canadian economy. Pundits have made careers out of debating the root causes, … Continue reading

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